At LumenSoft, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Lead Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Maintain accurate records of all sales activities in Salesforce
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
What We're Looking For:
- Strong organizational and cross-functional collaboration skills
- Track record of defining and executing on strategic initiatives
- Deep expertise in your domain with a broad technical perspective
- Experience leading and growing high-performing teams
- 7+ years of progressive experience in your field
What We Offer:
- Company-wide team retreats twice per year
- Unlimited PTO and company-wide recharge days
- Parental leave and family-friendly policies
- Fully remote — work from anywhere in the world
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.